It's really scary that such a service level appears in such a top-notch hotel! I will not recommend Chinese friends to go to your place next time. If you are Chinese or ********* who don't speak English.ĭONT chose this hotel ! You will regret that!įor such a top-level hotel, there should be translators who can understand Chinese to help us overseas at the counter this time I helped my parents arrange such a good hotel, and I also chose a very good room and a very top-level room rate to stay in, but because your counter does not have I can speak Chinese, and my parents can't speak English, so I don't know how to talk to you at all I almost lost a lot of rights that I should have.Īfter staying for five days and four nights, you didn't arrange Chinese translation until the last day, and the translation was over the phone, not a real person. I just made a reservation for them and they had seriously 5 bad days in you hotel because of the helpless feeling and no one can truly understand them. We are Tawaniese and both my parents can't speak English. I'm so disappointed and surprised that there's no one speak Chinese in this 5 stars hotel.
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